In light of this past Monday’s Amtrak Train crash with a large truck in North Carolina, now is a good time to remind everyone it is crucial once a vehicle becomes stalled or hung up on railroad tracks, to immediately notify the appropriate railroad by telephoning the appropriate emergency numbers show here:

Railroads’ Emergency Phone Numbers
Provide the location, crossing number (if posted), and the name of the road or highway that crosses the tracks. And be sure to specify that a vehicle is on the tracks!

  • Amtrak: 1-800-331-0008
  • BNSF Railway: 1-800-832-5452
  • CSX: 1-800-232-0144
  • Canadian National: 1-800-465-9239
  • Canadian Pacific: 1-800-716-9132
  • Kansas City Southern: 1-800-892-6295
  • Norfolk Southern: 1-800-453-2530
  • Union Pacific: 1-888-877-7267

Call the local police or dial 911 if you cannot locate the railroad emergency phone number at the site.

FMCSA has also created a Railroad Crossing Safety Visor Card that can be printed and placed in each patrol vehicle and at each telecommunication center console.

For additional information, please visit the Federal Motor Carrier Safety Administration website.